Help — opening and using the system

How to open the system

1. On the office computer, double-click the desktop shortcut “RSA Yahrtzeit System”.
2. It starts the system if needed (a small window opens minimized — leave it alone) and opens your browser automatically.
3. If the browser does not open by itself, type this address: http://127.0.0.1:5599
4. Sign in with your own username and password. Every action is recorded under your name, so never use someone else's login.

Running it twice is safe — the shortcut never starts a second copy; it just opens the browser again.

Who can do what (roles)

Role	Can do
viewer	search and view only
editor	edit memorials and notification people
mailing_staff	generate letters, mark printed
email_sender	email previews/drafts (and sends, if enabled)
admin	everything, including users and backups

Common problems

The page does not open.

• Double-click the RSA Yahrtzeit System desktop shortcut again.
• Check the taskbar for a minimized window called “RSA Yahrtzeit Server” — if it is gone, the system was closed; the shortcut restarts it.
• Try typing http://127.0.0.1:5599 in the browser yourself.

Login does not work.

• Check the username spelling; then ask the administrator to reset your password. Never share passwords.

“Not permitted” (403) page.

• You are signed in but your role does not allow that action. If your job needs it, ask the administrator to change your role.

A letter file did not open.

• Look in the browser's Downloads list first; the files also live in the project's output\letters\ folder.
• Only regenerate a batch if you understand the duplicate warning — the system deliberately refuses to double-print the same reminder.

Email buttons refuse to send.

• That is intentional: email sending is disabled by default. Use dry-run and Gmail drafts. Only an administrator can enable sending after Gmail setup (see GMAIL_SETUP.md).

The server window was closed by mistake.

• Nothing is lost. Double-click the desktop shortcut to start again.

During the pilot

• Do not mark letters printed unless paper actually printed.
• Do not enable email sending — drafts and dry-run only.
• Report anything odd on the Pilot page instead of working around it.
• Log out (top-right) when you leave the computer.

Who to contact

For passwords, roles, missing pages, or anything broken: contact the system administrator (the office admin-account holder). For data or halachic-policy questions (e.g. Adar dates), note it as a pilot issue so it reaches the right person.

Mode: production · this system runs only on the office computer and is not reachable from the internet.